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FAQs
Shipping & Delivery
What is YUMEI?
Yumeiis a brand committed to innovation, consistently delivering high-quality
products. We value freedom and a comfortable lifestyle, aiming to provide our
customers with ease and enjoyment.
Are you a manufacturing factory?
Yes. we are. and welcome to visit us.
What are your main products?
We specialize in producing RV accessories, following the
design concepts of lightweight and space-saving. Our main products include
ladders, bike carrier, table frames, and smart back rack. We also offer customized
product development based on customer needs.
What's your Lead time?
Generally, it will take 7 to 15 days after receiving your advance payment. The specific
delivery time depends on the items and the quantity of your order.
Can you provide samples?
Yes, we can. Sample orders are available.
What are your delivery terms?
Our delivery terms include EXW,FOB and CIF.
How to transport?
For one sample, transport by international express or by air, ensuring the client can receive goods soon. More than 10 pieces, transport by sea, freight cost more competitive.
What payment methods do you accept?
We accept T/T, Westem Union, PayPal, and others.
How long is the warranty period?
Guarantee one year, during the warranty period, we shall repair or replace the damaged part accordingly because of any damage due to quality problems.
Can you supply OEM products under our brand?
Yes, if it meets the MOQ.Please send necessary digital file to set up the packing material.
How do I contact customer service?
You can reach our customer service via email,
phone, or live chat on our website.
How do you make our business long-term?
We provide professional service, keep good quality and competitive price to ensure our customers benefit.